GDPR Privacy Policy

Effective Date: 30th October 2022

1. Introduction

Welcome to Windave Digital Skills Academy (“we,” “our,” “us”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website, register for our courses, or interact with our services.

We comply with the General Data Protection Regulation (GDPR) and the Nigeria Data Protection Regulation (NDPR) to ensure your data is handled lawfully, fairly, and transparently.

By using our website (www.digitalskillsacademyng.com) or any of our services, you agree to the terms outlined in this policy.

2. Data We Collect

We collect personal information to deliver our services effectively. The types of data we may collect include:

a. Information You Provide to Us

  • Full name

  • Email address

  • Phone number

  • Billing or payment information (processed securely through third-party providers)

  • Login credentials (for student accounts)

  • Information provided in communications or feedback

b. Information Collected Automatically

  • IP address

  • Browser type and version

  • Device and operating system

  • Pages visited and time spent on our website

  • Cookies and tracking data (see Section 7 below)

c. Payment Information
All online payments are processed through Paystack or other secure third-party gateways. We do not store or have access to your debit or credit card information.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To register you for courses and manage your learning experience

  • To process payments and send receipts

  • To communicate updates, resources, and marketing offers (with your consent)

  • To respond to support inquiries and provide customer service

  • To improve our website, courses, and user experience

  • To comply with legal and regulatory requirements

We only process personal data where we have a lawful basis, which may include:

  • Consent (e.g., when you subscribe to our email list)

  • Contractual necessity (e.g., course enrollment)

  • Legitimate interests (e.g., service improvement, fraud prevention)

  • Legal obligations

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. When data is no longer needed, it will be securely deleted or anonymized.

5. Data Sharing and Transfers

We do not sell your personal data.
However, we may share information with trusted third parties, including:

  • Payment processors (Paystack)

  • Email and marketing service providers (generic)

  • Learning management systems and hosting platforms (WordPress and other LMS tools)

  • Analytics and advertising providers (Google, Meta, etc.)

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place to protect your data.

6. Your Data Protection Rights

You have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your personal data (“right to be forgotten”).

  • Right to Restrict Processing: Request that we limit how your data is used.

  • Right to Data Portability: Request transfer of your data to another provider.

  • Right to Object: Object to processing based on legitimate interests or marketing.

To exercise these rights, please contact us at hello@digitalskillsacademyng.com. We may require verification of your identity before processing your request.

7. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Enhance your browsing experience

  • Remember your preferences

  • Analyze website traffic and usage

  • Deliver relevant advertising

You can manage or disable cookies through your browser settings. For more details, please refer to our Cookie Policy (available on our website).

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or loss.
While we take all reasonable steps to secure your information, no online transmission or storage system can be guaranteed 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites or tools. We are not responsible for their privacy practices or content. Please review their policies before providing any personal data.

10. Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us, and we will take appropriate action.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised “Effective Date.”

12. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or our data handling practices, please contact us at:

Email: hello@digitalskillsacademyng.com
Website: www.digitalskillsacademyng.com
 Address: Suite 202, C.W.O Glass House, Our Lady Queen of Nigeria Procathedral, Area 3, Garki, Abuja, Nigeria