Effective 1st January 2022

Training Terms and Condition

By registering with Windave Digital Skills Academy, you agree to the following terms and conditions.

Payment

You are expected to pay 100% of your training fees before commencement of training and in rare occasions were consideration is given to specific individuals to pay by installments, the last payment must be received on or before the end of the last day of class for week three. This means that if your full payment is not received by the end of the third week, your class will be temporarily suspended until full payment is received.

Failure to pay the balance on the agreed date will attract 5% interest monthly until the balance is paid.

Lateness

If a student is late to class, then the student will lose 10% off the project grade of that class and any part missed is gone forever.

Deliberate Absence from Class

Once a student registers for a particular training, he or she must abide by the class schedule and duration of the training. If a student misses any class without any official approval from the Academy, that class is gone forever and there will be no make-up class. However the student can take the class again at a fee.

Registration without attending class

If a student registers for a training and fails to attend class for whatever reason without proper written approval or any form of deferment, the student loses the money paid and will have to pay a fresh fee once the duration of that particular training is completed if he/she desires to take the course again. Kindly note that no refund will be made if a student decides to stop the class for any reason without approval from the Academy.

Certification

If a student doesn’t complete all the assignments, including projects, and pass the final certification examination, no certificate will be issued.

Assignment

If a student misses a project assignment deadline, then the student will lose 10% off the project assignment grade.

If a student scores below 60% in any of the assignment, the student is required to take the assignment again. The required score to qualify for award of certificate is minimum of 70%.

 Course Materials

You will be added to our Google drive where you can access your course materials. The materials are constantly being updated. Kindly check often and if you have any challenges, let us know during the class.

Refund

Refund Policy 

  1. A student here is referred to as any person that purchases, access, or uses any of our Programs, Products, and Services.
  2. Cancellation is not allowed, all purchase is final however, you can transfer your course access if you haven’t logged in or started the course.
  3. A student is not entitled to a refund if the student does not complete the course.
  4. A student forfeits the right to a refund if the student does not start or finish the course.
  5. A student that joins the course on flexible payment terms forfeits the right to a refund.
  6. A student that has an outstanding payment is not qualified for a refund.
  7. A student forfeits the right to a refund once the student downloads any of our course materials.
  8. A failure to pay an installment for any program may result in the suspension or termination of your access to our Programs, Products, and Services.
  9. If the student decides to leave after paying full payment or part installments and withdraws all communication, the previously paid installments will not be refunded and the student’s enrolment shall be canceled in 15 days.

If you meet these requirements, then send an email to course@digitalskillsacademyng.com for a refund with your bank details (if you paid with a card payment, a refund will be issued directly to the card).

We will review your refund request and if you meet the refund policy requirement then a refund will be granted. We would respond to refund requests within 3-5 working days.

Cancellation of Enrolment

In case of requests to cancel enrolment in any of our programs, we are not liable for any refunds whatsoever. The Academy will not be able to refund the fees on enrolments that have already been confirmed, ie; the class has been scheduled, attended a few classes, or given the login credentials.

If a student doesn’t attend any scheduled classes and requests a refund, the Institute is not liable to refund any of the fees.

  • If the student is unable to uphold the Student Agreement there will be no refund.
  • In case a student pays a token advance as a part of an offer or to reserve their admission for a later date, the Academy is not liable to refund any of the advance payment that has been made, should the student change their mind about the course enrolment.

Unfortunately, we do not offer any refunds on our courses/programs because you changed your mind. If you decide to change your mind about your enrolment, any fees paid prior to the discontinuation of the course will not be refunded but you can always defer your enrollment subject to Deferral policy.

Returning student

A student who has successfully completed any course and need to deepen his/her knowledge can re-register as a returning student and pay a new course fee.

Make-Up Class

If a student misses class, the students understands that no make-up class will be scheduled unless the reason for a schedule is medical reason however, the student must collect a doctor’s certificate to show as proof and communicate before the class.

Deferral Policy:

  1. If a student is facing severe issues in dedicating time to the course, we provide the opportunity for the student to defer to another class batch.
  2. A student can request for deferral only once within the first week of the training and to either of the scheduled cohorts to start in the next 1 year to either of the next two consecutive cohorts from the start date of the initial batch in which the student was originally enrolled for.
  3. The student will be required to pay a deferral fee of 25% of the total course amount fee + Taxes if any along with the differential course fees between the two classes.
  4. The deferral request will be approved once the deferral fee is paid.
  5. Till this is completed, the student will be assumed to be continuing in the same class.
  6. The student has 7 days (including holidays and weekends) from the date of deferral request to make the payment of the deferral fee post which the deferral request will expire, and the student will continue as part of the current class.
  7. If the student completes the deferral payment, the student will leave the deferred class and the student will start learning on the new class from the point of the last assignment that was graded in the deferred class. All grades and progress until that point will be carried forward as it is to the new class. For clarification, the grades of the graded assignments will be carried forward, whether or not the student had submitted these grading during the initial stage.
  8. The deferral can only be requested during the first week of the batch for which the student has enrolled is ongoing. Once the first week of training is completed, deferral requests shall not be entertained. For clarification, the batch completion here shall mean the “last grace deadline” as communicated by Windave Digital Skills Academy.
  9. The student shall be liable to pay the differential course fees between the two classes if any.